Effective Date: 1st Jan 2025

Mia Bella Hair Salon (“we,” “our,” or “us”) values your privacy and is committed to protecting your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website or engage with our services. By accessing our website or using our services, you agree to the terms of this Privacy Policy.

1. Information We Collect

We may collect the following types of personal information:

• Contact Information: Name, phone number, email address, and postal address.

• Payment Information: Billing details when you purchase a product or service.

• Service-Related Information: Details regarding appointments, preferences, and service history.

• Technical Information: IP address, browser type, operating system, and browsing activity on our website.

2. How We Use Your Information

We use your personal information to:

• Provide and manage our services.

• Communicate with you regarding appointments, inquiries, and promotions.

• Process payments and issue receipts.

• Improve our website and services through feedback and analytics.

• Comply with legal and regulatory requirements.

3. Disclosure of Information

We do not sell your personal information. However, we may disclose your information:

• To service providers assisting us in delivering our services (e.g., payment processors).

• To comply with legal obligations or respond to lawful requests.

• If required to protect our rights, property, or safety.

4. Storage and Security of Information

We take reasonable steps to protect your personal information from unauthorized access, misuse, loss, or disclosure. However, no method of transmission over the internet or electronic storage is 100% secure.

5. Your Rights

You have the right to:

• Access, update, or delete your personal information.

• Opt out of receiving marketing communications from us.

• Lodge a complaint with the relevant data protection authority if you believe your rights have been violated.

To exercise your rights, contact us using the details provided below.

6. Cookies and Tracking Technologies

Our website may use cookies and similar tracking technologies to enhance your browsing experience. You can control cookie preferences through your browser settings.

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these websites. We encourage you to read their privacy policies.

8. Contact Information

If you have any questions or concerns about this Privacy Policy or how we handle your information, please contact us at:

Phone: +61 483 988 845

Email: [email protected]

Address: 2/21 Strathlea Drive, Cranbourne West

ABN: 16 623 906 409

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the effective date will be updated accordingly. We encourage you to review this Privacy Policy periodically.

By using our services or visiting our website, you consent to the terms outlined in this Privacy Policy.